Privacy Policy for Tunkhannock Storage

1. Introduction

This Privacy Policy explains how Tunkhannock Storage (“Tunkhannock Storage,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use our website, www.tunkhannockstorage.com (the “Website”), and any related online services.

By accessing or using the Website, you agree to this Privacy Policy, in addition to our Website Terms and Conditions. If you do not agree, you must not use the Website.​

2. Who we are and how to contact us

Tunkhannock Storage
225 Goble Hill Road
Tunkhannock, PA 18657
Email: WindingCreekRanchLLC@gmail.com​

If you have questions about this Privacy Policy or our data practices, you may contact us using the details above.​

3. Information we collect

Depending on how you use the Website, we may collect the following types of information:

  • Information you provide directly
    • Contact details such as your name, email address, phone number, and mailing address (for example, when you submit inquiries, reservations, or create an account).
    • Account information such as username and password, if you register an online account.
    • Rental and payment information, including unit selections, billing address, and limited payment details processed via our payment service provider (we do not store full credit card numbers on our own systems, where possible).
  • Information collected automatically
    • Technical data such as IP address, browser type, device identifiers, operating system, and the pages you view, collected via cookies and similar technologies.
    • Usage data such as dates and times of visits, referring URLs, clickstream data, and interactions with Website features.
  • Information from third parties
    • Limited information from service providers (for example, payment processors or online reservation platforms) needed to process your reservation or payment.

The specific information we collect may vary depending on the features you use on the Website.​

4. How we use your information

We use personal information for the following purposes:

  • To operate and provide the Website and our online services, including processing reservations, rentals, and payments.
  • To create and manage your online account, if you choose to register one.
  • To respond to your inquiries, requests, and customer service needs.
  • To send important administrative messages, such as confirmations, updates to policies, or information about your account or rental.
  • To maintain the security and integrity of the Website, prevent fraud, and enforce our Terms and Conditions.
  • To analyze Website usage, improve our services, and develop new features.
  • To comply with legal obligations and protect our rights, property, and the safety of our customers and others.

We process personal information only as permitted by applicable law and in a way that is consistent with the purposes described in this Privacy Policy.​

5. Cookies and similar technologies

The Website may use cookies and similar technologies (such as web beacons or local storage) to:

  • Remember your preferences and improve your experience.
  • Keep you logged in to your account, where applicable.
  • Understand how visitors use the Website so we can improve performance and content.

You can typically adjust your browser settings to refuse or delete cookies. If you disable cookies, some Website features may not function properly.​

6. How we share your information

We do not sell your personal information. We may share personal information in the following limited circumstances:

  • Service providers
    With trusted third‑party vendors and service providers who perform services on our behalf, such as website hosting, payment processing, and email delivery. These providers are allowed to use your information only as necessary to provide services to us, consistent with this Privacy Policy.
  • Legal and safety reasons
    When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a request from authorities.
  • Business transfers
    In connection with a merger, acquisition, asset sale, or similar transaction involving Tunkhannock Storage, where permitted by law, in which case we will seek to ensure that any recipient continues to handle personal information in a manner consistent with this Privacy Policy.

We may also share aggregated or de‑identified information that does not reasonably identify you.​

7. Data retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Website and our services (including managing reservations, rentals, and payments).
  • Meet legal, tax, accounting, and regulatory requirements.
  • Resolve disputes and enforce our agreements.

When personal information is no longer needed for the purposes described above, we will delete it or take steps to de‑identify it, subject to any legal obligations to retain it for a longer period.​

8. Security

We use reasonable physical, technical, and administrative measures designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly of any suspected unauthorized access.​

9. Your choices and rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

  • The right to request access to the personal information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your information, subject to legal and contractual obligations.
  • The right to object to or request restriction of certain processing activities.

To exercise these rights, contact us using the details in Section 2. We may need to verify your identity before responding to your request, as permitted by law.​

If you no longer wish to receive non‑essential communications (such as marketing or general updates), you may opt out by following any unsubscribe instructions in the message or by contacting us directly. We may still send you important service or account‑related communications where permitted.​

10. Children’s privacy

The Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information through the Website, we will take reasonable steps to delete it. If you believe a child has provided personal information to us, please contact us.​

11. Links to other websites

The Website may contain links to third‑party websites or services that are not owned or controlled by Tunkhannock Storage. This Privacy Policy does not apply to those third‑party sites. You should review the privacy policies of any third‑party sites you visit. We are not responsible for the privacy practices or content of such sites.​

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes will become effective when posted on the Website, unless otherwise indicated.

Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.​